Melanie Richard’s Hair & Beauty

Peterborough, Cambridgeshire

The head spa is so amazing for my scalp and hair. My scalp felt so clean and I felt so relaxed with the water on my head. Really helped with my headaches and tension in my neck with the massages.

Had the new Japanese treatment today and WOW. It was all I hoped for, can’t wait for the next one. It’s definitely a must .

2nd time having my hair coloured with Fran and another amazing experience, so professional and well looked after by all the staff, thank you all.

This is the type of salon that you feel at home instantly.

First time here and I’m obsessed, think I have found my new salon! Nicole took super good care of me, advised on style and was so friendly and kind.

I come to Melanie Richard’s to get my hair, lashes and nails done quite regularly.
Izzy is always so friendly and helpful. She makes every appointment so relaxed and enjoyable. I get my hair done with Fran too who also makes the experience an enjoyable one.

They both make me leave that salon feeling glamorous. Look forward to my next appointment with Izzy in a few weeks :)

Melanie is rude, disrespectful and made me feel very uncomfortable in my visits to the salon.. I visited 3 times, mainly due to being a very busy professional and having no time to review other hairdressers….a case of ‘better the devil you know’. However, my 3rd visit was my last, when she humiliated me in front of her staff, husband (partner in the business) and other clients. Since then I have heard from many x clients about the way she treats clients and her team (more importantly).
Melanie charges a premium rate +, which I was happy to pay however, 3 botched colours, which she blamed me for…… zero consult and zero client care does not in any way justify any kind of premium. How does she continue to get away with this? ?Oh….i know, she always deletes these reviews. Ask around…..you’ll hear very similar stories.
I have since been to an amazing hairdresser who welcomed me, consulted with me and delivered what she promised which has made me feel I really need to speak out about my awful experience . Post this Melanie!! We have the right to share our experience, isn’t that what reviews are for??? I’ve added my name below!!!
Failing that, I will have to post in instagram.

I just wanted to say a big thank you to Alice for the amazing pedicure and the great service! You made the experience so relaxing and enjoyable, My feet feel fantastic!

Looking forward to my next visit.

Came in last week, had a lovely time with Nicole and Izzy really looked after me :)

Alice (Beauty) is Amazing , professional funny and always so welcoming, both myself and daughter look forward to our treatments.

Alice is my go to person when I’m in need of a facial or massage. I feel such a benefit that I now make sure to book two appointments a month now with Alice. I have been an Elemis girl for years and always felt it was good on my skin but not perfect. Alice has got to know my skin so well that she has recommended I try aveda and she is so right, it’s the skin care for me. Alice is your girl when in need for some aroma therapy, she is very passionate and knowledgeable in this area. She always makes me feel at ease with her kind, patient and compassionate nature. Alice is an asset to the team for so many positive reasons. Thank you so much Alice for the fab job you do.

Always lifts my spirits after an appointment with Evie (Beauty) and Lorna (Hair). All the staff at the salon are friendly, professional and ensure that you leave the salon happy with your treatments. They all take the time and care to listen to any requests and to get it right every time. I would not hesitate to positively recommend the salon .

came in for a cut and blow dry was amazing will definitely be back, polite staff

Really good salon had a relaxing wash and blow dry with Maisie, staff are lovely and service was great.

Friendly and professional salon, with outstanding treatments for everyone in mind. I regularly have beauty treatments with Evie and I’m extremely happy with the results every time I leave, would highly recommend.

top notch salon with top notch people!

Francesca is a gem! She was so attentive during the whole appointment and made sure I was happy and comfortable the whole time. My hair turned out perfectly and I wouldn’t recommend the salon enough

I love going to my hair appointment at Melanie Richards and seeing the lovely Nicole, it\\\'s a pleasure she is a awesome hairdresser and lovely person too. everyone is so friendly and it\\\'s an enjoyable experience.

Great salon

Thanks Francesca for a great cut and blow dry. This is a really welcoming salon with great staff.

I tried out the 40-minute Aveda well-being facial this week and would highly recommend it. Alice is amazing at putting you at ease and it was sooo relaxing. I’ll definitely be back.