Lee on The Solent

Lee-on-the-Solent, Hampshire

After my visit to the salon, i received a text message asking me to rate my visit. In truth and politely I rated Poor and Very Disappointed. No one followed up with me to see what the issue is, which made the sending of the text message feel like a \'paper exercise\' and that they\'re not really interested in delivering good customer service. I went there based on the excellent reviews, but it was as if I\'d gone to completely different salon! Won\'t be returning.

I’ve decided to try somewhere new, Just wanted to Thank Emma for always being so nice and kind and always listens to what the client wants. Thanks Emma for always styling my hair and doing a great job.

Once again Phin has absolutely smashed it! Loveliest person around that knew exactly what she was doing and what I wanted even when I couldn’t explain it. Years of box she handled effortlessly. She always makes the experience the best x

Went to book to get fringe trim and couldn’t believe it when the girl said I need a deposit from you. I go on a regular basic so they always have a holding deposit of mine anyway. Most salons only charge couple of pounds for a fringe trim but now your charging six pounds I think it’s a bit cheeky.

An absolutely wonderful experience. Lucy was very knowledgeable and transformed my hair into something amazing and made me look 10 years younger. I really enjoyed my restyle from long hair to pixie cut and would definitely recommend the salon to everyone. Can’t wait to become a regular client

Emma thank you for listening and thanks for making my fringe thicker you always do your best to help my hair look fuller.

Excellent haircut by Lucy. My first experience won’t be my last even though I live in Bristol thank you.

Well what can I say! Emma you have done it again. Great haircut

What can I say! Emma you’ve done it again. Great cut thank you so so much

Excellent as always Kira , Fin to. The whole team are friendly welcoming and work well together would recommend a visit.

I have never been a fan of going to the hairdresser until I found this amazing team. Today I had Lucy for the first time. She Made me feel at ease and made my hair look beautiful. I now feel a million dollars. Thank you so much. Five stars is not enough xxx

Excellent as always xx

Felt very safe in the salon and was lovely to be back and have a hair cut. Thank you to you all for your care.

Brilliant haircut and colour. Friendly staff - I wouldn\'t go anywhere else!

Excellent my hair looks fab! Thanks guys :)

Excellent!

Always have a good cut here and get well looked after by the staff.

Thank you Jamie - Gorgeous colouring today - Im absolutely thrilled with the cut and colour - great advice, really understood what I was aiming for - love it so much - even ALL the Family noticed!!!! Lovely team at Nikki Froud, and very safe environment xx

Nikki Froud took my hair from black (box dye) to brown with no problems at all. Having had two other hairdressers try to achieve this but fail, I did not feel confident. Well Nikki Froud did an amazing job, at last after years of black hair I finally am brown and I love it. Will be returning for my colours and cuts. The salon was professional, clean and very upbeat and friendly. Perfect. Thanks Guys. Very much appreciated!

Really welcoming and friendly. Jamie was amazing. Thank you for taming my hair!