Yakushi Health & Beauty Specialists

Southampton

I had a very disappointing experience with this clinic.

I booked an appointment for a service, but only an hour and a half before the scheduled time, they changed my appointment. Unfortunately, the new time was not suitable for me, so I informed them that I would not be able to attend.

They offered either an alternative appointment or a refund. I chose the refund option and was told that the money would be returned within 7 business days.

It has now been more than 14 days, and I still have not received my refund. In addition, my messages and calls have been ignored. There has been no explanation for the delay and no apology for the inconvenience caused.

This level of customer service is unacceptable, and I am very disappointed with how this situation has been handled.

I visited the Southampton clinic for massage and waxing by Rose. Rose is always very professional and efficient with a lovely sense of humour. Thank you Rose.

Dr Asalet has been helping me over years and I always trust her professional opinions. The results are always satisfactory.

Great experience all in all, thank you! Communication was great and the pamper package (facial and massage) was completed to a high standard! Would highly recommend!

Pixel Perfect is a gem. The salon is cosy, and whether by social media or in person, the staff are friendly and knowledgeable of the treatments they\'re providing. I have had a few massages with Rose, and she is, without a doubt magnificent relaxing me. I will be looking forward to my spa days with her and being pampered in the future. Doctor Asalet has been amazingly helpful when discussing hair treatment with me, always being so warm and welcoming.

This was my first visit but will most definitely not be last! Kate who conducted my hydra facial was so professional and lovely! She talked me through stage by stage each procedure. Amazing service Thank you Kate you are wonderful!

I recently had a proceedure done at the clinic and the professionalism, the attention to detail, the neatness of the place, Blew me away!! I strongly recommend this place. Thank you miss May!, my friends now envy me and i have directed several of them your way.

Dr Yener has gone above and beyond to help me find the best product with suitability. Five star service and professionalism as always.

I arrived at the appointment quite nervous. Dr Yener’s approachable, kind and friendly approach immediately put me at ease. She is really knowledgeable and truly cares about her clients. She listens to concerns compassionately and attentively and explains available options objectively without pushing the options on you. I definitely recommend her if you are looking for aesthetic treatments or to better understand the kind of options available for you. I will be returning for my next round of treatments!

Really pleased with my treatment today. Dr Yener was very attentive and took the time to listen to my concerns and find the best solution. Amazing results, I would highly recommend!!

Service is excellent! I felt safe and reassured by Dr Yener. She is very knowledgeable and skilled in her treatments. Would highly recommend!

Amazing results

Initially I was apprehensive in my first consultation with Dr Yener but she immediately made me feel at ease. I’ve never had any aesthetic treatments before but Dr Yener was very informative, approachable and kind. She made me feel comfortable, took the time to explain my options and no pressure at all. I recommend her 100% to anyone looking for treatments

I've been to Dr Yener three times for treatments and each time she has been very informative, calming and genuinely sweet. I have had botox and fillers treatments and I love the natural results. I've also received so many compliments about my lips since getting the treatment. Dr Yener is amazing and very talented at what she does. I would definitely recommend her and will be returning.

Dr Yener is brilliant. She explains everything so clearly and makes you feel totally relaxed. I\'ve had a few Botox injections around the eyes and forehead and am delighted with the results. I look fresher and, dare I say, younger!

Excellent professional service with brilliant results! I am so happy with the quality and look of the treatment I have received. I definitely will be returning for more treatments. Thank you so much!