City Retreat, Newcastle upon Tyne

Fabulous, came in after a very stressful morning, all of my stress just melted after the superb massage and amazing facial by Caitlin. Great massage, wonderful facial, my skin looks and feels amazing - the perfect pre-holiday treat! I will definitely return to City Retreat and look forward to using my Elemis Goodies which Caitlin recommended for me . Thank you so much!

My 3rd Spa Day and I had a wonderfully relaxing and pampering experience. I love the candle-lit Spa room with steam room and sauna. The fresh fruit and juice is a lovely touch too. The afternoon tea was fresh and tasty, and all the staff are friendly and professional. My therapist Sienna was just amazing...I had the best massage I\'ve had in ages, and really enjoyed my facial, mani and pedicure. I left feeling refreshed and relaxed. Thank you Sienna for making my day so special. I\'d highly recommend the Spa and already looking forward to going back.

Lovely relaxing experience. One of the best massages I\'ve had.

Very relaxing treatments, lovely salon extremely helpful friendly therapist

Beautiful, comfortable, immaculately clean rooms and the most amazing facial I’ve ever had! I can highly recommend City Retreat!

Went for a deep tissue massage and it was satisfactory. Professional massage and nice environment. Recommend.

Excellent massage from Emma - really knows what to do and worked wonders on my back, neck and shoulders - absolutely brilliant!

Fabulous treatment by Emma! I came away feeling very relaxed. I will definitely be back.

Hot Stones Massage with Amy. This was very relaxing and just the right pressure. And Amy did some massage on my arms and hands with the hot stones too, which was very welcome in helping with my carpal tunnel syndrome. Booked in again for next month!

An exceptional experience today at City Retreat. Personalised to me, with great care taken when treatment was provided. Lots of advice given as well. I’ve been coming here for years and it just seems to get better and better!

I had a lovely experience for my first massage ever at City Retreat Jesmond. Imogen delivered a relaxing experience and my back feels a thousand times better after carting around a heavy baby on my hip all day! Thanks so much.

We had a facial and a back massage in the double room, we both felt really relaxed,the girls were lovely and provided excellent massages with just the right pressure, the products smelled amazing and we both commented on how soft our skin felt afterwards.

Had a fabulous massage today by Emma M. I wanted a back massage but I had abdominal surgery 6 weeks ago and didn’t want to lie on my front, so Emma did the massage with me lying on my side. A very skilled therapist, who went above and beyond to make me feel comfortable, and get the most out of my massage. A very healing experience.

First-time facials for us and they were an absolutely amazing experience. Loved the hand and head massages too. Thanks so much, will be recommending City Spa Retreat to everyone!

I had a lovely facial plus scalp, neck & shoulder massage by Helen. She made me feel relaxed, instantly de-stressed and revitalised! My skin was hydrated and glowing after the facial.

I had a five hour Heaven Scent package and it was really wonderful. I loved the private time with loungers, wet and dry saunas, fruit and juice both before my massage and facial and after...and the tea in that second window was so nice. I really appreciated being given an option for sandwiches too . I\'m looking forward to booking another package next time I visit Newcastle.

My husband and I have just visited for a facial and massage and they were both incredible. We had both Beth’s doing our treatments and both were very professional and knowledgeable. We thoroughly enjoyed our treatments and cannot wait to come back. Thank you so much!

Visited City Retreat to get my nails done for the first time there. Although more than what I’ve paid in the past, definitely worth it! So, so happy with them. Cienna was a delight and made me feel very relaxed and comfortable and did a great job with my nails too. Highly recommend.

I had a hot stone full body massage, the whole experience from start to finish was incredible. The staff on reception were so welcoming. The therapist who carried out my treatment was extremely professional, explaining how the treatment would work and what to expect. The room was stunning, so warm and incredibly relaxing, the temperature and lighting was perfect. The massage was genuinely the best I have ever had, the whole process was so relaxing and enjoyable. The therapists was clearly very experienced and passionate about what she does as it clearly showed. Overall a fantastic experience, one I have told everyone about. I will most certainly be back and can\'t recommend City Retreat enough it\'s above and beyond anywhere else I have been.

Had my first ever massage here and it truly could not have been a better experience! The staff were so friendly and welcoming, the whole facility was very clean and tidy, and the treatment was 10/10. Can’t recommend highly enough :)