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City Retreat, Newcastle upon Tyne


City Retreat Website Reviews

192 reviews with an average rating of 4.98
Salon Review
Lovely staff and amazing facial Would definitely come back and recommend!
Salon Review
Thank you to all of the staff at City Retreat. Had a 5 hour spa experience today. Could not fault a thing. Treatments second to nine, staff amazing as ever.
Salon Review
Would definitely recommend city retreat
Salon Review
Wonderful massage. Cienna listened to everything I said about my back and neck. Her pressure was just right throughout the treatment. And the neck, scalp and face massage at the end almost sent me to sleep it was so relaxing! I\'ve already booked my next treatment!
Salon Review
Had my first massage at City Retreat very informative and made me feel really comfortable. Overall, a very relaxing experience and I will definitely be back!
Salon Review
Great treatment
Salon Review
Always a brilliant treatment. I suffer with a lot of pain due to medical condition and I find this hugely beneficial and gives great relief. I usually drift off to sleep and Cienna is able to do quite strong massage to relieve my muscle tension. Comfortable and quiet venue. Sonia Redpath
Salon Review
Had a lovely spa day, & a wonderful facial from Jodie.
Salon Review
I’ve recently been disappointed with some of the North East Spa’s I’ve visited, so am delighted to have found the fabulous City Retreat in Jesmond. A truly bespoke facility with beautiful private changing area and sauna/steam chill room, ideal for one of my daughters who wears a headscarf. The staff were friendly and welcoming and both of my daughters loved their relaxing massages. The extra refreshments were a lovely touch, especially the cupcakes which were checked for nut allergies. An overall lovely experience, we can’t wait for our next visit.
Salon Review
Had my first massage at City Retreat with Imogen. She was lovely, very informative and made me feel really comfortable. Overall, a very relaxing experience and I will definitely be back!
Salon Review
It was our first time having a spa experience and everyone was so lovely. We decided to get a split treatment of a massage and facial! Both were extremely good and I had a lot of comments on my skin afterwords! As someone who suffers with sensitive skin/eczema, my skin is never a positive topic, so this was very nice for me! I can’t wait to go back!
Salon Review
I had a lovely experience for my first massage ever at City Retreat Jesmond. Imogen delivered a relaxing experience and my back feels a thousand times better after carting around a heavy baby on my hip all day! Thanks so much.
Salon Review
I had a hot stone full body massage, the whole experience from start to finish was incredible. The staff on reception were so welcoming. The therapist who carried out my treatment was extremely professional, explaining how the treatment would work and what to expect. The room was stunning, so warm and incredibly relaxing, the temperature and lighting was perfect. The massage was genuinely the best I have ever had, the whole process was so relaxing and enjoyable. The therapists was clearly very experienced and passionate about what she does as it clearly showed. Overall a fantastic experience, one I have told everyone about. I will most certainly be back and can\'t recommend City Retreat enough it\'s above and beyond anywhere else I have been.
Salon Review
Amy is so professional and a breath of fresh air. I was unsure which treatment I wanted and she came up with the perfect one for me when I couldn't decide between an elemis facial or a shoulder/neck/face/scalp massage. The treatment I opted for was the most relaxing one I have ever experienced and the treatment room so blissful and calming. The tension in my shoulders has gone and my face feels fabulous and is glowing. I instantly re-booked the same treatment with Amy for next month...it was so much better than any overpriced spa and worth every penny.
Salon Review
Tina was brilliant. Friendly, professional and made me feel at ease. Really pleased with my treatment and appreciate her taking the time to talk through the options. Would highly recommend her to others.
Salon Review
Tina was as great as usual, professional but friendly and chatty and a fab waxer
Salon Review
For both treatments the therapists, Kaylie and Imogen, listened to what I wanted and were amazing ...can\'t recommend highly enough
Salon Review
My first time at City Retreat and won’t be my last. Jodie was amazing!! I’ve never felt so relaxed and comfortable! I’ll be recommending her to everyone.
Salon Review
Great pedicure loved how comfortable and happy I was made to feel looking forward to doing it all over again
Salon Review
Helen is fantastic at knowing what my skin needs! I love the products and the relaxing atmosphere thank you
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