City Retreat, Newcastle upon Tyne

Marina teased out all the knots in my back and shoulders which is always fantastic. Not only does my skin feel fantastic after the facial the massage that is included in the facial relaxed me so much I fell asleep. Sorry for the snores but I still feel so relaxed over an hour after.

Had a fabulous back exfoliation, back massage and facial with Renata. Gave helpful advice on skin care and tips on how to relieve tension in back. Would highly recommend and will definitely be returning in future. Great experience in a beautiful, serene setting.

Absolutely loved the massage. Best I’ve had. Well worth it. Just enough pressure. Deep tissue at places. Removed all my knots. Very flowing, varied and relaxing. Rooms are lovely. Luxurious and warm. Totally recommend. Thank you Marina.

Fabulous!! Really amazing warm bed and deluxe covers and SUCH a relaxing massage- I shan’t want it to end

I had a five hour Heaven Scent package and it was really wonderful. I loved the private time with loungers, wet and dry saunas, fruit and juice both before my massage and facial and after...and the tea in that second window was so nice. I really appreciated being given an option for sandwiches too . I\'m looking forward to booking another package next time I visit Newcastle.

Absolutely amazing facial this afternoon with Madison! The whole experience from start to finish was outstanding and I can\'t wait to come back very soon!

Amazing experience for me and my mum, super helpful on booking as I had loads of questions, and a wonderful experience on the day too - thank you so much!

had a fantastic experience. I felt so relaxed. Everyone has commented on how glowy my face looks. Many thanks Imogen

Two Words: Simply Exceptional. Wouldn\'t go anywhere else for a massage and honestly wouldn\'t have a massage from anyone else. Jodie gets the pressure right every time and gets right into the knots and muscles causing me the most problems. Amazing

Another lovely session with Tina, getting eyebrows and eyelashes treated. Tina always makes the appointment feel special and I leave relaxed.

Amy is an expert in what she does - I have come home from my massage today and I feel relaxed and very motivated. Thank you once again Amy - you are a super star.

What a credit to your company. She made everything so comfortably natural and what a painless experience..the results of my wax is phenomenal Thank you Anita

I cant fault the girl, her facial and massage was really nice however the room was absolutely freezing. I was shivering throughout the treatment which lasted two hours it was impossible to relax. I couldnt wait to put my coat on! This was a gift for my birthday and for £160.00 I expected alot better.

It was our first couples massage and I was amazed at how wonderfully clean and presentable the retreat looked. Met at reception with brilliant customer service and waited only a few minutes before being led to our treatment room. Jodie and Morgan were amazingly skilled, professional, experienced, and friendly, never had a massage like it! Looking forward to booking in again soon!

We had a lovely experience, the spa space was lovely and private for me and my friend to move between the saina and steam room at leisure. The treatments were amazing and we both felt relaxed after. We will definitely return.

Lovely welcoming salon. the girl I seen was so professional made me feel very relaxed and was as painless as a Hollywood wax can be. Will deffo return to her!

Beautiful salon, perfect music, great beautician and super products... Did not my facial to end.

This is my second visit. From the friendly greeting at reception to when I left I had an enjoyable, relaxing experience. The massage was fantastic. Would highly recommend. Thank you all.

Fantastic treatments in a beautiful calm environment. Staff absolutely brilliant!!

As always, a lovely experience visiting CR. I had a wonderful massage with the perfect pressure. Love the massage rooms, the opulent look and feel makes a big difference and that is why I choose CR over cheaper alternatives. Love the ELEMIS products.