The Colour Bar – Bebington

Bebington, Merseyside

2nd review as the 1st disappeared.

This was my 1st visit to the salon.
When I booked, I wasn’t asked about my preferred stylist level or informed of pricing differences. I was simply scheduled with Poppy. After a skin test and consultation, I confirmed I wanted an all-over colour to return to my natural shade and a chin-length bob with layers and slight graduation at the back.

At my appointment, Poppy restated my preferences and I showed reference images. However, the cut was uneven, with sections at the back not blended. Although she tried to correct it, the issue remained. Feeling uncomfortable with other clients and staff nearby, I felt pressured to say it was fine.

At home, I saw the cut was still wrong and returned. The manager, who I believe was Louise, kindly listened and made further adjustments, explaining the issues to Poppy. Clippers were used in an attempt to fix the shape, but the end result still left me unhappy. The cut is shorter than I requested—an inch or more above my chin—and not the style I wanted.

I also noticed some bleached areas weren’t fully covered with colour, raising concerns that the product wasn’t processed long enough.

At no point was I told Poppy’s level of experience or whether she was in training. Had I known, I might have chosen a more senior stylist. Given the £105 cost, I did not feel this reflected value for money.

While the salon was clean and the staff friendly, this first visit was disappointing and I will not be returning. I hope my feedback highlights the need for clearer communication about stylist levels, pricing, and ensuring clients feel supported in voicing concerns.

I am writing to share my recent experience at your salon, which unfortunately did not meet my expectations.

When I booked, I wasn’t asked about my preferred stylist level or informed of pricing differences. I was simply scheduled with Poppy. After a skin test and consultation, I confirmed I wanted an all-over colour to return to my natural shade and a chin-length bob with layers and slight graduation at the back.

At my appointment, Poppy restated my preferences and I showed reference images. However, the cut was uneven, with sections at the back not blended. Although she tried to correct it, the issue remained. Feeling uncomfortable with other clients and staff nearby, I felt pressured to say it was fine.

At home, I saw the cut was still wrong and returned. The manager, who I believe was Lou, kindly listened and made further adjustments, explaining the issues to Poppy. Clippers were used in an attempt to fix the shape, but the end result still left me unhappy. The cut is shorter than I requested—an inch or more above my chin—and not the style I wanted.

I also noticed some bleached areas weren’t fully covered with colour, raising concerns that the product wasn’t processed long enough.

At no point was I told Poppy’s level of experience or whether she was in training. Had I known, I might have chosen a more senior stylist. Given the £105 cost, I did not feel this reflected value for money.

While the salon was clean and the staff friendly, this first visit was disappointing and I will not be returning. I hope my feedback highlights the need for clearer communication about stylist levels, pricing, and ensuring clients feel supported in voicing concerns.

I had a fab cut and blow dry from Chelsea today! Love my hair and will definitely be back :)

Jess was fantastic. She gave me a lovely long bob haircut and then took the time to teach me how to create beach waves using both a curler and straightener which is very appreciated.

I paid £15 for a consultation on Tuesday 8th July. I attended the consultation and had a hair strand test and a skin test. I was told I would get a call on Wednesday 9th July to tell me the result of my strand test so I could book in for my colour. I sent an email on Thursday 10th July asking if they could call me. It is now Friday 11th July and I still haven\\\'t been contacted by Colour Bar. It was a complete waste of £15. I would like a full refund as I haven\\\'t received the service I paid for. I would not recommend Colour Bar.

Lovely salon.

Five stars!

Excellent service.

Really great salon.

First class!

Great salon and service.

love my hair

Love The Colour Bar.

Great hairdressers in Wirral

Five stars

Great service and I love my new hair.

Highly recommend.

Recommended

Five stars