ZIGZAG, Hair Studios, Joondalup

Western Australia

For a new client it was a shame that the experience didn’t feel cared for. Conversation was next to zero, never ask how I’d like my hair finished, which I normally have it straightened. The treatment received, I have no idea what it was, was just left for a time, not even that was told how long. I was offered a drink which was nice but that was about all the conversation other than have I been there before, to which I left the conversation wide open and still nothing. The whole thing was rushed through, no chat and to top it off, wasn’t even offered to rebook, given I was a new client, this was quite disappointing. More frustrating was all the others chatting away, upselling products and smiling genuinely happy to be there it felt, just not the one I had. Honestly, if it wasn’t my local salon, I wouldn’t return, and I definitely would choice Sarah again. Polite but absolutely no interest in the client and no apology for delaying the appointment by 30 mins. Perhaps she just didn’t want me to come and hoped I’d cancel. Not the greatest experience, can’t really go wrong with a straight cut, but had to straight and shine at home myself.

Well had a very relaxing morning started by my wonderful Suzanne which is always a delight then finished by lovely Sarah which I was pleased with so come home feeling amazing brilliant team work thank you both very much xxx

Wonderful as always. Thanks

Really pleased with my transformation from long to short. I came out beaming. Thanks Shannon

Great service and a nice cut

Amy is great and should have all the opportunities and confidence building from the team around her to continue doing great work!

Great service and without any appointment was fitted for my hair. Wonderful experience excellent service

Excellent as always

My hair looks amazing Becka as usual did an awesome job. The staff there are always welcoming and friendly making it an enjoyable experience

Hi I am a new customer to this salon so Quentin and I are still getting upset to each other .Quentin is the only one I've been to that listens to what i want were nearly there.quentin is always charming and I do.sp love our chats Till the next apt gloriax

Delighted with the result as always, thank you Rae! Love the colour, cut and style - and I also appreciate your patience as I know all of that takes a while with my hair!

Great haircut, fab experience, liked the hair treatment

Very good job again love my haircut Nazrin so helpful and lovely thank you again

Sarah is a fab hairdresser. Excellent skills, endless patience with my endless amount of hair! I always feel glamorous when leaving the salon with stunning hair. Thanks again, Sarah. See you soon, Claire

Great job, Sarah was brilliant,my third hairdressers in Towcester and she got it right x

Thanks Amy youre the best see you soon!

Brilliant as always

Nothing less than a 5 star everytime I visit. Would highly recommend

My. Appointment cheered me up tremendously at a very difficult emotional time. Thank you.

Quinton is one of the loveliest, friendly people I have met, always has time to chat and does a fantastic cut and blow dry too.